Sr. Manager, Solutions Consulting

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.

As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Reporting directly to the VP, International Presales; a Manager Solution Consulting is leading one of the regional SC teams, providing the necessary support and leadership to achieve both Corporate and local business goals.

Main responsibilities and tasks :

• Is part of the management team of the region and thus responsible for Solution Consulting as a whole, delivering efficient and high-level support to the region’s sales teams.
• Developing the EIM portfolio knowledge, technical skills and soft skills of the SC team and the wider SC community to be up to delivering first class support.
• Supporting with his / her team a well-defined part of the regional business, in regular contact with the VP, International Presales.
• Working with Sales to qualify opportunities and mitigate risks. Working proactively with periphery departments (PS, Products, etc.

to reduce the risk of a deal being lost to product issues.

• Takes personal ownership of the most important deals his / her team is involved in each quarter.
• Presenting high level strategy to CxO level executives.
• Leveraging existing data sources (ex. SFDC) to develop ROI metrics and reporting for both operational and Sales Management use to ensure the performance and direction of the team are in line with corporate and local revenue goals.
• Developing an atmosphere of trust, understanding and assisting each other within the team and contributing to an overall team spirit throughout assigned region.

Desired Capabilities :

• Strong understanding of the LATAM region and track record of selling OpenText solutions to large enterprise customers in the region.
• Industry expertise is a plus.
• Self-motivating, problem solving, task ownership, and problem resolution skills.
• Must be able to operate under minimal supervision with judgment for independent actions.
• Strong presentation and explanation skills.
• Excellent solution selling and value-based selling approach.
• Knowledge of software industry relating to all aspects of EIM solutions.
• Ability to travel as required.

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