Solutions Architect – Instaleap

Titulo da Vaga : Solutions Architect

Nome da Empresa : Instaleap

Localização : São Paulo SP

Descrição da Vaga :

• Work with the Sales Team to support meetings requiring technical knowledge for potential clients.
• Guide sessions with clients to understand the current architecture and technical landscape and define steps to integrate Instaleap with the retailer’s legacy system and external parties, creating a high-level solutions map regarding integration.
• Build rapport with customers to understand their needs, and teach how our technology works and how it can help them while finding the best fit of our tech solutions for their business.
• Collaborate with internal teams to understand the client’s needs and find which of our products can best support those needs.
• Identify and manage potential risks during the integration process.
• Efficiently identify, troubleshoot, and support technical issues during implementation.
• Execute tests, configurations, and automation for optimal implementation.

Your experience has been shaped by :

• Proven work experience as a Solution Architect or similar role.
• Experience managing implementation projects.
• At least 1+ year of experience working in a SaaS company.
• At least 3 years working with Integrations via API.
• Experience working in agile environments.
• Experience in customer support positions.

Your SuperPowers :

• Direct, hands-on technical experience in a customer-facing role is a must.
• Strong background in using REST API Services.
• Familiarity with cloud-based environments such as AWS.
• Familiarity constructing SQL queries and consulting SQL databases.
• Excellent communication skills.
• Proven experience leading discovery conversations.
• Ability to define operational flow charts and technically explain / estimate tasks to the client’s team.
• Fluency in English or Spanish is required.

What we bring to the table :

• Hybrid Work : Work together as a team.
• Flexible hours : We trust your work and skills.
• Additional days off for vacations.
• Half day off on your birthday.
• Access to Educational Budget.
• Workstation Paid BYOD or company-provided machine.
• Health insurance : Get the attention and care that you deserve.

Founded in 2020, we’re young, vibrant, full of energy, and ready to take over the world. We’ve built a platform that’s ready to support supermarket chains in going online and keeping up with the ever-changing demands of consumers.

With an ecommerce app and an employee app, we set both parties up for success and satisfaction which has been the key to our success thus far.

Candidatar-se a vaga!

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