Pessoa Auxiliar de Processos Operacionais
Fedex LAC
Under close guidance completes the following activities :
- Support and schedule loading / unloading processes for trucks and other vehicles
- Release vehicles for pick-up and delivery;
- Monitor and participate in the organization of the work environment;
- Update warehouse, pick-up and delivery reports and enter / update information in internal transport systems;
- Participate in dedicated operations and monitor the performance of specific customers;
- Execute activities related to issue pre-alerts, execute administrative activities, generate reports and collect operational data to support the update of KPIs.
- Execute activities related to indoor and outdoor risk management and communicate pending issues to the Security sector;
- Answers phones, transfers calls, and takes messages as required.
- Prepares paperwork for outbound packages (airways bills, PO Box, and address).
- Assists customers by answering questions on basic features of service.
- May be required to perform other duties as assigned
Education :
High school diploma / equivalent. Proficiency in English
Valid Drivers License and good driving record.
Experience : None to One (0-1) year clerical experience
Skills :
- Data entry, and / or general office skills.
- Good human relations and communication skills.
- Clear and articulate speaking voice.
- Dynamic and creative
- Organizational skills
- Basic notions of customer service
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include :
- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the Best Employers for Diversity
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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