Pessoa Assistente de Processos Operacionais

Federal Express Corporation LAC Extrema, MGInvolves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities, and local customer service.

While operational tasks may be part of these roles, the majority of time is spent on office-based activities.Lead or senior levels of these positions may : Handle escalated or more complex issues,Coordinate team activities or those of agency contract staff,Support supervisor or manager activities,Support the design, review, and implementation of processes and procedures.

• General job description : Receipt, release, and shipment of cargo;Provide support in the definition, review, implementation, and improvement of organizational processes, operational flows, and performance indicators of the sector;
• Issuing reports of loads in the warehouse and en route of vendor drivers with daily accountability of the operational activities and routines of the sector;
• Support in coordination of operational teams activities (Handlers);Monitoring vendor drivers' activities;Control and handling of pending issues and returns;
• Monitoring of indicators and accountability to management and external customers; when necessary prepare material and presentations, including participation in meetings with customers;
• May be required to perform other duties as assigned.Education : High school diploma / equivalent. Proficiency in English;
• Valid driver's license and good driving record.Experience : One (1) year clerical experience.Skills : Data entry and / or general office skills;
• Good human relations, interpersonal, and communication skills;Clear and articulate speaking voice;Accuracy & Attention to Detail;
• Good Microsoft Office & PC Skills, in particular Excel;Good Planning & Organizing Skills;Good Problem Solving Skills;Basic notions of monitoring and analysis of indicators and customer service;

Dynamic and creative.FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands.#J-18808-Ljbffr