Engenheiro de Dados

Role Purpose The purpose of this role is to work withApplication teams and developers to facilitate better coordinationamongst operations, development and testing functions by automatingand streamlining the integration and deployment processes.

Do 1.Align and focus on continuous integration (CI) and continuousdeployment (CD) of technology in applications 1. Plan and executethe DevOps pipeline that supports the application life cycle acrossthe DevOps toolchain from planning, coding and building, testing,staging, release, configuration and monitoring.

2. Manage the ITinfrastructure as per the requirement of the supported softwarecode. 3. On-board an application on the DevOps tool and configureit as per the clients' needs.

4. Create user access workflows andprovide user access as per the defined process. 5. Build andengineer the DevOps tool as per the customization suggested by theclient.

6. Collaborate with development staff to tackle the codingand scripting needed to connect elements of the code that arerequired to run the software release with operating systems andproduction infrastructure.

7. Leverage and use tools to automatetesting & deployment in a DevOps environment. 2. Providecustomer support / service on the DevOps tools 1.

Timely supportinternal & external customers on multiple platforms. 2.Resolution of the tickets raised on these tools to be addressed& resolved within a specified TAT.

3. Ensure adequateresolution with customer satisfaction. 4. Follow escalationmatrix / process as soon as a resolution gets complicated or isn’tresolved.

5. Troubleshoot and perform root cause analysis ofcritical / repeatable issues. Stakeholder Interaction Internal : DevOps Lead Engineer / Project Manager for regular reporting &updates;

Application teams / owners, application developers, releasemanagers for end-to-end Continuous Integration, ContinuousDeployment & Monitoring.

External : Clients to provide optimalsupport from time to time. Display Lists the competencies requiredto perform this role effectively : - Functional Competencies / Skill -Leveraging Technology - Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficienciesand effectiveness in own function / Client organization - Competent -Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reductionof risk - Expert - Technical knowledge - knowledge of variousDevOps tools, customization and its implementation at the clientsite - Expert Behavioral Competencies - Execution Excellence -Passion for Results - Confidence - Client centricity - Formulation& Prioritization Deliver No.

Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring 100% error-freeonboarding & implementation.

2. CSAT Timely customer resolutionas per TAT; Zero escalation. #J-18808-Ljbffr