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Desktop Support Technician BR

Excis Compliance ltd

Job Description

About Excis Compliance Ltd :

Excis Compliance Ltd is a leading provider of IT solutions , specializing in helping businesses optimize their technology infrastructure.

With a global footprint and a commitment to excellence, we partner with industry-leading clients to ensure their operations are efficient, secure, and compliant.

About the Role :

As a Desktop Support Technician, you will play a crucial role in supporting our client's IT infrastructure. You will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of their systems.

Key Responsibilities :

  • Responding to client support requests in a timely and professional manner.
  • Diagnosing and troubleshooting hardware and software issues, including networking problems.
  • Installing and maintaining computer hardware, peripherals, operating systems, and software applications.
  • Providing technical training and support to end-users.
  • Documenting and resolving technical issues effectively.
  • Ordering and managing IT supplies.

Requirements

Qualifications :

  • Proven work experience as a Desktop Support Engineer or Support Technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

Proficiency in popular operating systems, software applications, and remote connection systems.

  • Strong problem-solving and analytical skills.
  • Excellent interpersonal and communication skills.
  • Ability to travel and work after hours when necessary.
  • Fluency in Portuguese and English.

Benefits

Benefits :

  • Career growth : Opportunities to advance your career within a dynamic and growing company.
  • Mentorship : Guidance and support from experienced professionals.
  • Collaborative culture : A supportive and collaborative work environment where your contributions are valued.
  • Cutting-edge technology : Exposure to the latest IT trends and technologies.
  • Global impact : The chance to work on projects that have a positive impact on businesses worldwide.
  • Work-life balance : Flexible work arrangements to support your personal and professional goals.

Location : R. Dois de Setembro, 1944 - Itoupava Norte, Blumenau - SC, 89052-004, Brazil

Join our team and contribute to the success of a global leader in the industry.

Requirements

Proficiency in Windows OS Proficiency in MS Office Proficiency in printing Proficiency in mobile devices Troubleshooting

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