Desktop Support Technician BR
Excis Compliance ltd
Job Description
About Excis Compliance Ltd :
Excis Compliance Ltd is a leading provider of IT solutions , specializing in helping businesses optimize their technology infrastructure.
With a global footprint and a commitment to excellence, we partner with industry-leading clients to ensure their operations are efficient, secure, and compliant.
About the Role :
As a Desktop Support Technician, you will play a crucial role in supporting our client's IT infrastructure. You will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of their systems.
Key Responsibilities :
- Responding to client support requests in a timely and professional manner.
- Diagnosing and troubleshooting hardware and software issues, including networking problems.
- Installing and maintaining computer hardware, peripherals, operating systems, and software applications.
- Providing technical training and support to end-users.
- Documenting and resolving technical issues effectively.
- Ordering and managing IT supplies.
Requirements
Qualifications :
- Proven work experience as a Desktop Support Engineer or Support Technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Proficiency in popular operating systems, software applications, and remote connection systems.
- Strong problem-solving and analytical skills.
- Excellent interpersonal and communication skills.
- Ability to travel and work after hours when necessary.
- Fluency in Portuguese and English.
Benefits
Benefits :
- Career growth : Opportunities to advance your career within a dynamic and growing company.
- Mentorship : Guidance and support from experienced professionals.
- Collaborative culture : A supportive and collaborative work environment where your contributions are valued.
- Cutting-edge technology : Exposure to the latest IT trends and technologies.
- Global impact : The chance to work on projects that have a positive impact on businesses worldwide.
- Work-life balance : Flexible work arrangements to support your personal and professional goals.
Location : R. Dois de Setembro, 1944 - Itoupava Norte, Blumenau - SC, 89052-004, Brazil
Join our team and contribute to the success of a global leader in the industry.
Requirements
Proficiency in Windows OS Proficiency in MS Office Proficiency in printing Proficiency in mobile devices Troubleshooting
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